Publix built one store in Cosners Corner I was so happy even though I had to travel 40 minutes to get there. Then they built one in Stafford at Embrey Mill a bit closer, only 30 min to this one.
My family thinks I am crazy for driving so far and they also feel prices are much more pricey at Publix then the other local grocery stores. But I am a loyal fan.
I have been going to the new Stafford store, since that is only 30 min from me.
Sadly I am frequently disappointed in the quality and availability of products. Since I have to drive over a half hour to Stafford and 40 min plus to Cosners Corner with my list. Admittedly, I can be a bit grumpy when they are out of stock. Or two days after I get home my produce is moldy( that was Stafford.) Produce at Cosners corner seems fresher and colder.
The employees are very kind and very helpful at both Publix's when I visit.
However when COVID started Pub;ix discontinued RAIN CHECKS which I kind of understood then.
But they have not brought them back yet. WHY????
I feel they are not appreciating the loyalty of their customers during this difficult time. Profits appears more important then loyalty and in FL they have a captive market.
Today I drove to Stafford and one employee said "come back on Tuesday" for the sale item they didnt have in stock. I was livid, I exclaimed "come back Tuesday????
Not when I have to drive a half hour on back country roads to get to this store!".
A rain check would have let me come back the next time I was in the area. I am a senior 74 YO and not use to curvy hilly roads. But I love Publix and am willing to make the effort.
How come they are not willing to make the effort to accommodate us?
Other stores give Rain Checks.
I thought Publix was suppose to be a Christian organization.
It appears greed has replaced generosity and caring about the customer.
Well I am not sure anyone else agrees with me but I appreciate you listening to my rant!
